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MdProduction Company
About Us

About MdProduction

MdProduction Company is a software services company focused on enterprise digitalisation, specialising in the development, deployment and technical support of auto-reply chatbots and Enterprise ERP systems.

What we do

As a business grows, it typically hits two walls: it cannot reply to customer messages quickly enough, and the back office still runs on manual work and spreadsheets. These look separate, but they pull on each other — response speed drives order volume, and order volume determines how complex the back office becomes.

MdProduction addresses both walls. We build the auto-reply chatbot and the Enterprise ERP, and we design them to connect to each other. We believe software should fit how a business actually operates rather than the other way round, so every project starts with understanding your real working process.

Business Scope

The company is principally engaged in the design, development and technical services of computer software. Its business covers the research, development and sale of auto-reply chatbot systems and Enterprise ERP systems, together with related system integration and technical consulting services.

Our Principles

Four things we hold to

Business first

We understand how the business actually operates before deciding how the system should be designed, instead of forcing generic software onto it.

Honest and transparent

Scope, timeline and cost are agreed up front and progress is reported as it is. We do not over-promise.

Built to grow

We leave room for expansion so the system scales with the business instead of forcing a costly replacement later.

Support that lasts

Go-live is the starting point. We provide ongoing technical support and feature updates as the business moves forward.

Capabilities

What we deliver

Consultation & planning

Understand current operations and pain points, then recommend architecture and a rollout approach.

Development & customisation

Customise functionality to match your actual workflow, across both front and back office.

System integration

Connect existing e-commerce, POS, logistics and finance systems through APIs.

Deployment & data migration

Cloud or on-premise deployment, including organising and migrating existing data.

Training

Operational training and documentation so your team can use the system independently.

Technical support

Ongoing support after go-live, including troubleshooting and version updates.

Want to understand how we work?

Get in touch and share your requirements — we will help you assess which solution fits.